You have already created an account but you can't remember your password? Click on 'Login/Register' at the top of the page. Then click on 'Forgot Password?'. Fill out your phone number and a password recovery will be sent to you by phone.

You are not obliged to create an account, but it is very handy.

There are definitely a few advantages of signing up:

1. Your previous delivery addresses will be saved so that you don't have to enter them all over again on your next order.

2. You can quickly make re-orders.

There are many more advantages... register with us and discover them!

After you place your order, we send it directly to the restaurant / shop, which starts preparing it immediately.

Our restaurants/shop do everything they can to get your food or product delivered as quickly as possible. However, sometimes restaurants / shops receive very large amount of orders, or drivers get stuck in heavy traffic - this unfortunately might cause delays.

If the amount of time you’ve waited has exceeded the estimated delivery time, you can contact us and we’ll look into what’s going on.

homedeliveroo.com offers many different discounts time to time. If you want to view them all, have a look at: Restaurants / shops with Discounts

Quantity and quality of the food/other items is the restaurants/store' responsibility. However in case of issues with the quality or quantity, kindly submit your feedback and we will pass it on to the particular store(restaurant) page.

It is really easy, as easy as 1, 2, 3

1.Tell us where you are: Enter your location so that we can show you which restaurants / stores deliver to you.

2. Choose what you would like: Pick a restaurant/store and select items you’d like to order. You can search by restaurant / shop name, cuisine type, dish name /  product or by keyword .

3. Checkout: Enter your exact delivery address, payment method and your phone number. Always make sure that you enter the correct phone number to help us contact you regarding your order, if needed.

Now sit back, relax, and we’ll get your food / product delivered to your doorstep.

Please contact  help line Number as soon as possible, we can let the restaurant know before it starts preparing your order. 

With regards to any refund of a payment you have made online, please contact homedeliveroo  and not the restaurant or store.

 please contact homedeliveroo:info@homedeliveroo.com / help.primecell@gmail.com

Creating an account is not mandatory. You can order using our guest checkout without having to sign up. We make sure that ordering food / product online at homedeliveroo.com is quick and fuss-free. After placing your order, you will have the option of creating an account.

Delivery time varies from restaurant to restaurant. It also depends on the number of orders that the restaurant has to prepare and on the distance between the restaurant and your delivery address.

You can see the estimated delivery time for each restaurant in your area on our website. After placing an order, a more precise delivery time will be communicated to you by SMS.

Usually the ones closest to you will charge a small delivery fee. If a delivery driver has to travel a long way, they may charge a little extra for the service.You can easily check the delivery cost for each restaurant / store whilst browsing our website.

All our stores accept cash on delivery & paytm but paytm charge 4 % extra applicable

Online ordering at homedeliveroo provides several advantages over telephone ordering.

1. Discover: We offer a huge choice of restaurants, and we have their menus online so you don’t have to collect menus for individual restaurants or stick to just one of them. Every day you can discover new restaurants and new tastes.

2. Take your time: You have as much time as you need to decide what to eat today, instead of listening to someone read out the entire menu to you and making a decision on the spot.

3. Know what you’re getting: We help you make the right choice by providing customer reviews and ratings.

4. Convenient payment: If you order at foodfly delivery cash on delivery avilabale 

5. You can view details of all your past orders and easily re-order.

Your order can be edited before it reaches the restaurant/store. You could contact customer support team via chat or call to do so. Once order is placed and restaurant starts preparing your food, you may not edit its contents

We have minimum order value diffarent Restaurant / shop diffarent policy.

We will deliver from any restaurant / store listed on the search results for your location.

We currently do not support this functionality. However, you can place orders for individual items from different restaurants / shops.

In order to provide all customers with a great selection and to ensure on time delivery, we reserve the right to limit the quantities depending on supply
before ordering 24 hours.

Any major change in delivery address is not possible after you have placed an order with us. However, slight modifications like changing the flat number, street name, landmark etc. are allowed. If you have received delivery executive details, you can directly call him, else you could contact our customer service team..tawk.to.

Please check if your text message. If not, please share the details via info@homedeliveroo.com / help.primecell@gmail.com
customer service team.tawk.to.

 invoice Copy send via email & Text Massege
 

Orders may be cancelled due to:

• The restaurant / store is closed

• The restaurant / store is out of an item

• The restaurant / store is no longer accepting takeout orders

While we never want a situation where your order is cancelled by party other than you, if it is, we will ensure you receive a full credit or refund.   

While many restaurants will include napkins, flatware or plasticware with their deliveries, some do not. If you do require any of these items, please put it as a request in the Extra Instructions box and we will do our best to get you what you need.

If you want to view all restaurants, just go to Restaurant List. Then enter your location to check which restaurants can deliver to you.

Click on 'Login & Sign up/Register' at the top of the page. Then fill out your information in the ‘Create an account’ section and click the ‘Register’ button. You can also create an account directly after placing an order. Your delivery address and the order details will then be saved in your account.

Our delivery hours vary for different locations and depends on availability of supply from store partners.